Aglin Infomatics

Privacy Policy

ABOUT US

This Privacy Notice is provided by Aglin Infomatics PVT LTD (hereinafter referred to as “Aglin”) is a registered company in India under number U62099TN2024PTC168451 and owns the Website (https://aglininfomatics.com).

THE PURPOSE OF THIS NOTICE

This policy outlines how we handle your personal information as an independent data controller. It applies whenever we determine how and why we process your personal data, like when you use our services or visit our site.

Our Privacy Policy complies with the requirements of the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, covering specific requirements for the collection and use of sensitive personal information.

We are committed to ensuring that your privacy is always protected. If we request specific information from you while using this Website, be assured that it will only be used in line with this Privacy Policy.

Please note that this website is not intended for children below 18 years old and we do not knowingly collect data relating to children. If we do collect unknowingly, we will ensure to delete as soon as it is brought to our notice.

PROCESSING YOUR PERSONAL DATA

Aglin Infomatics gathers your information in two ways: directly from you when you share it through emails, phone calls, or their customer portal, and sometimes through our business dealings with other customers. We also collect from third parties with whom we have collaborated with or have business dealing with.

If you don't want your data collected, shared, or used, it might affect our ability to provide you with our products and services.

The following is all the ways we plan to use the various categories of your personal data

To register you as a new customer;
To process and deliver your order including:
- managing payments, fees and charges;
- collecting and recovering money owed to us;
To manage our relationship with you which will include:
- Notifying you about changes to our terms or privacy policy;
- Dealing with your requests, complaints and queries;
To enable you to partake in a prize draw, competition, or complete a survey;
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data);
To deliver relevant website content and online advertisements to you and measure or understand the effectiveness of the advertising we serve to you;
To use data analytics to improve our website, products/services, customer relationships, and experiences and to measure the effectiveness of our communications and marketing;
To send you relevant marketing communications and make personalized suggestions and recommendations to you about goods or services that may be of interest to you based on your Profile Data;
To carry out market research through your voluntary participation in surveys;

How we use the information collected on the site:

We use the information gathered from our website for different reasons. Where we have your personal information, we might use it to:

Answer your questions or fulfill your requests regarding the website or services provided by us or our partners.
Complete service requests or transactions you initiate.
Send you information about our services, newsletters, updates, or other relevant topics.
Provide confirmations, account details, and operational messages.
Enhance your user experience and improve our products and services.
Adhere to legal or regulatory requirements.
Keep track of and recognize visitors to the website.
Analyze how visitors use the website and its features.
Improve the website and enhance user experience.
Develop new or better products and services.
Conduct additional website analytics and research about the Site.

Data Retention:

We shall collect and retain your personal information only for the purpose of providing you with our services, and this information shall only be retained till such period as prescribed under applicable law. Your personal data may be held by us for longer periods where retention is:

Authorized by law.
Pursuant to a contract we have with you.
With your consent.
Required for our legitimate business activities.

For privacy law purposes, India is the designated jurisdiction for processing your data is processed.

If you require further details on how we manage personal data or with whom we share it, please contact our grievance officer via email at contact@aglinInfomatics.com

When you visit our website:

Our website employs cookies and for any further information refer to our cookie policy below. Additionally, when you use our website, we automatically collect certain information such as IP address, visited pages, date and time of your visits, downloaded files, URLs from websites you visited before and after our site, general location (such as city or state), and some cookie information from your computer or device and browser. This data is collected through web logs or applications designed to track your online interactions.

COOKIE POLICY

Cookies are tiny files stored on your computer by your web browser, aiding the Site in recognizing your prior visits and potentially storing user preferences and other information.

Cookies collect data regarding your current session's usage of our website and track activities over various periods, including the pages you visit and files you download. Additionally, they may gather information about your computer's operating system, browser, Internet service provider, domain name, and IP address. Furthermore, cookies might record your general location, the website visited prior to ours, and the link utilized to depart from our website.

THIRD PARTIES

We collaborate with select third partiesfor data collection, analysis, and reporting. Oursite allowsthird-party tracking for online behavioural advertising. Additionally, we engage additional third-party providers to enhance our services. These providers may collect and use data to improve user experience and manage communications. Users can also directly share information on third-party platforms through our website

Aglin may also share your data with:

IT Service Providers used by Aglin
Aglin affiliated companies
Government authorities
Auditors for conducting audits.
Contract or business partners involved in Aglin product and service delivery.

By accepting this policy, you allow third-party service providers and their partners assisting Aglin to handle your data. This authorization aligns with Aglin’s legitimate interests.

SECURITY

Aglin employs reasonable physical, electronic, and procedural measures to safeguard your personal information. These measures aim to prevent loss, unauthorized access, alteration, or deletion of your data, even when shared within our company, affiliates, subsidiaries, and authorized third parties.

YOUR RIGHTS

You have rights regarding your personal data. These rights include knowing what data is held about you, why it's used, who it's shared with, and where it's stored. You can object to its use, ask for corrections, get copies, limit its use, and request deletion. In some cases, we might not fully meet your request, like if we need to keep data for tax or legal reasons. Also, public, or legitimate interests might override your request. For more info or to use these rights, contact our grievance officer at contact@aglinInfomatics.com or write to Aglin Infomatics PVT LTD, 85-Shanthi Nagar, 4th Avenue, Anna Nagar, Chennai, TN 600040.

CHANGES TO THIS NOTICE

From time to time, we may change this Privacy Notice. When we do, we will notify you of any material changes as required by law. This will include posting an updated Privacy Notice on our Sites. Please check periodically for updates to ensure you understand how we collect and use your data.

YOUR ACCEPTANCE OF THESE TERMS

By using our website [and/or mobile app], you signify your acceptance of this policy. If you don't agree, please avoid using our website [and/or mobile app]. If we update this policy and you continue using the Website and/or mobile app, it means you accept those changes. If you want to withdraw your consent for us to process your data according to this policy, you can do so anytime by contacting our grievance officer at contact@aglinInfomatics.com; The withdrawal of consent will not affect the lawfulness of any data processed based on the consent provided by you before its withdrawal.

CONTACT US

If you have any questions regarding this Notice, the use of your data and your Individual Rights please contact our grievance officer at Aglin Infomatics PVT LTD, 85-Shanthi Nagar, 4th Avenue, Anna Nagar, Chennai, TN 600040 or by e-mailing to contact@aglinInfomatics.com.